PureHealth has launched the pilot phase of “Nada”, an artificial intelligence-based digital assistant designed to support physicians by capturing and structuring clinical notes during medical consultations.
The pilot is being rolled out across selected PureHealth facilities as part of the group’s efforts to improve clinical documentation, enhance patient experience, and allow physicians to spend more time on direct patient care. The tool uses ambient AI technology to record and organise consultation information in real time, while adhering to strict patient privacy, data security, and regulatory requirements.
“Nada” is intended to operate seamlessly during consultations, reducing the need for manual note-taking and enabling clinicians to focus more fully on patient interaction. The system has been designed to ensure accuracy in medical records while supporting a more human-centred model of care.
Shaista Asif, Group Chief Executive Officer of PureHealth, said listening is fundamental to quality healthcare. She noted that the introduction of “Nada” enables clinicians to engage more meaningfully with patients, reinforcing the group’s commitment to attentive, accurate, and patient-centred care across its healthcare network.
The pilot follows an extensive evaluation and testing phase conducted across SEHA facilities, including primary care centres, specialised services, and tertiary hospitals. During this phase, physicians using the tool reduced time spent on clinical documentation by more than 50%, reclaiming an average of over two hours per clinician per day for patient-focused activities.
The AI assistant has demonstrated strong accuracy in capturing complex medical terminology as well as local dialects, contributing to improved quality and continuity of patient records. For patients, this translates into more personalised consultations, clearer communication, and reduced repetition across their care journey.
By integrating ambient AI into clinical workflows, PureHealth aims to move beyond traditional digitisation toward a model where technology discreetly supports healthcare delivery without replacing human interaction. The pilot reflects the group’s broader strategy to responsibly embed advanced technologies into clinical practice while maintaining trust, transparency, and care quality.
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