Commercial Bank of Dubai (CBD) reaffirmed its strong financial position, operational resilience, and commitment to supporting customers and businesses across the UAE amid the current regional developments.
All banking services, systems, digital platforms, and customer engagement channels remain fully operational, with no disruption to branch, digital, or remote banking services. These uninterrupted operations are supported by robust business continuity frameworks, strong liquidity buffers, and prudent risk management practices.
CBD remains fully committed to ensuring seamless, secure, and reliable customer interactions under all operating conditions. Throughout the recent developments, CBD has successfully managed 2.7 million customer interactions across our digital and physical (branch) channels.
Dr Bernd van Linder, Chief Executive Officer of Commercial Bank of Dubai, said, “Our priority is to deliver uninterrupted banking services and maintain consistently strong customer interactions across branches, digital channels and all relationship-managed platforms. We are operating normally across all branches and channels, supported by a strong liquidity position and a robust capital base. Our balance sheet strength, conservative risk management, and diversified franchise position us well to navigate evolving conditions with confidence while continuing to support our clients and the UAE economy.”
CBD’s branch network, core banking systems, and all customer service channels continue to operate normally, with uninterrupted service availability across retail, corporate, commercial, and institutional banking activities. Business continuity and operational resilience frameworks remain fully active, ensuring ongoing service stability and proactive risk management.
The Bank’s omnichannel service model, combining a nationwide branch network with fully functional digital and remote banking platforms, ensures uninterrupted customer access under all operating conditions. Clients continue to have full access to deposits, payments, lending, trade finance, treasury, and digital banking services without disruption.
CBD continues to closely monitor developments while maintaining its focus on prudent risk management, operational excellence, and disciplined balance sheet management.
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