Milestone Systems announced enhancements to XProtect 2026 R1 and the Arcules VSaaS platform, delivering updates to strengthen security operations, simplify system management, and expand cloud flexibility across a wide range of deployment environments.
Urban transformation projects under initiatives such as Saudi Vision 2030 are designed as long-term national investments that attract capital, talent, and tourism while reinforcing confidence in stability and growth. Within this evolving landscape, security is no longer treated as a reactive function that responds to incidents after they occur. It is increasingly becoming proactive, built into the design and operation of cities to anticipate risks, strengthen resilience, and enable safer, more liveable, and more trusted urban environments.
“The rapid scale of urban development across the Middle East demands a fundamental shift toward integrated and intelligent security infrastructures. With XProtect 2026 R1 and our enhanced Arcules cloud capabilities, we provide the flexibility and data-driven insights necessary to protect the ambitious giga projects currently reshaping our landscape. Security in this era acts as a foundational pillar of trust and resilience within our growing cities. We are moving toward a future where sophisticated video technology anticipates risks and ensures the safety of residents and visitors alike. This launch reinforces our commitment to supporting Saudi Vision 2030 and other regional initiatives by delivering scalable solutions that grow alongside these visionary national investments,” said Firas Al-Beiruti, Country Manager KSA, Milestone Systems
XProtect Remote Manager turns system data into business insight
A key highlight is the expansion of XProtect Remote Manager, a browser-based system management tool available to Milestone Care Plus customers. The latest release introduces customisable, scheduled reporting that automatically transforms technical system data, including health metrics, performance indicators, maintenance activity, and inventory status, into structured, visual reports tailored for multiple audiences.
The new reporting capabilities address a persistent challenge in enterprise security operations: system administrators have traditionally spent significant time manually compiling and interpreting technical data before presenting to decision-makers and end-customers. XProtect Remote Manager now automates that process, enabling organisations to shift their focus from reactive reporting to proactive system insight. The reporting enhancements deliver measurable value across the security ecosystem:
- System administrators reduce manual workload and improve scalability across multi-site deployments
- Decision-makers gain clear, non-technical overviews of system performance, compliance, and return on investment
- Resellers and service providers gain a scalable way to deliver data-driven proof of managed service value
- End-customers receive consistent, accessible reporting that supports confidence and accountability in their security investments
Customisable and scheduled reporting is available for XProtect installations with Milestone Care Plus.
“XProtect 2026 R1 and the latest Arcules enhancements reflect two priorities central to where Milestone is headed: advancing our core platform to deliver greater operational intelligence and accelerating our cloud capabilities to give customers more flexible, scalable options for deploying and managing video security,” said Andy Burnett, Chief Technology Officer, Milestone Systems. “These updates create tangible value for everyone in the ecosystem, from operators in the field to the partners and decision-makers who depend on clear insight into system performance.”
The latest Milestone releases support this direction by strengthening the platform’s operational foundation, making system insights more accessible, simplifying ongoing management, and enabling greater flexibility as security environments evolve across on-premises and cloud models.
Additional XProtect 2026 R1 enhancements
XProtect 2026 R1 also includes additional enhancements across system administration, mobile usability, and device support:
- New LogServer features a redesigned interface with centralised log visibility, improved filtering and notifications, and more efficient workflows for faster troubleshooting across complex deployments
- Mobile Client What’s New Archive allows operators to revisit previously released features and updates at any time, rather than relying on one-time launch notifications
- Device Pack 14.1 expands verified device compatibility to more than 16,300 devices, with 181 new devices added from 15 technology partners since the previous release
Arcules expands camera-to-cloud support and introduces long-term video storage
Milestone Systems continues to expand its cloud-native offerings through enhancements to Arcules, its VSaaS, with a series of Spring 2026 enhancements that expand camera-to-cloud capabilities, strengthen cloud retention options, and improve real-time control and mobile usability.
Camera-to-Cloud support now extends to Axis multi-sensor cameras, allowing multiple sensor views to be managed entirely in the cloud without additional on-premises hardware. The update enables customers to take full advantage of high-coverage, multi-sensor deployments within a simplified cloud architecture. Camera-to-Cloud support has also been added for supported i-PRO cameras, further broadening the range of devices that can connect directly to Arcules without on-site servers or gateways.
Arcules now offers long-term cloud video storage, enabling organisations to archive video data securely in the cloud for extended periods. Archived video remains searchable and accessible, eliminating the need to manage physical storage infrastructure while supporting compliance, investigative, and operational requirements.
Additional enhancements include a WebSocket-based PTZ API for most ONVIF-connected cameras, enabling faster real-time pan-tilt-zoom control within automated workflows and third-party integrations, and mobile alert thumbnails for iOS that deliver immediate visual context alongside push notifications for faster event assessment.
Together, XProtect 2026 R1 and the latest Arcules updates reflect Milestone’s commitment to advancing the capabilities security professionals depend on, whether they operate on-premises, in the cloud, or across hybrid environments.
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