The partnership that’s reshaping Egypt’s financial landscape
In a landmark collaboration that’s redefining Egypt’s financial data ecosystem, iscore, Egypt’s leading credit bureau operating since 2008, has partnered with e& enterprise, the digital transformation arm of global technology group e&, to implement a groundbreaking AI-powered data governance framework and credit risk management solution.
The result? A fully integrated, automated, and secure credit assessment platform that positions iscore as the regional leader in AI-driven financial services, directly supporting Egypt’s 2030 financial inclusion vision.
The challenge: Navigating complex data integration
As Egypt’s central credit bureau serving all banks and numerous financial institutions, iscore faced critical operational challenges that were constraining growth potential. The main difficulties stemmed from the fragmented nature of data across multiple platforms, leading to complex integration requirements and manual, time-consuming processes prone to errors. The credit processes relied on legacy infrastructure , and inconsistent data quality from various member institutions further complicated reliability.
Additionally, regulatory compliance demands were intensifying. There was a growing need for automated compliance checks, prudential regulation monitoring, and full audit trails to detect discrepancies among member institutions. Complex data privacy regulations required expert implementation, making the need for a comprehensive, intelligent solution even more pressing.
“The credit bureau industry operates on data. Our biggest challenge was data quality since we’re collecting vast amounts of data from different members across the country,” says Mohamed Korayem, CEO of iscore.
The solution: Comprehensive AI-powered transformation
Following a competitive international tender, e& enterprise was selected for its technical strength, successful regional references, and commitment to excellence. The company was tasked with building a fully automated, intelligent credit scoring and governance system.
“We needed a strong technical partner with proven experience to help us navigate this data maze and implement a complete data governance framework,” says Korayem.
The transformation included a digitised, AI-powered data governance framework that automated the entire credit scoring process and introduced intelligent control systems for reporting and compliance. In parallel, advanced risk management services were implemented, offering real-time fraud detection and automated compliance checking.
The infrastructure was modernised through optimised data integration using Data Warehouse and Data Lake technologies. Data quality gates were introduced to ensure consistent and reliable data processing. Most importantly, the engagement was structured as a true end-to-end partnership, with ongoing technical support, domain expertise, and best practices applied across the solution.
The impact: Transformative results in record time
The project was completed within an impressive nine-month period and fundamentally transformed iscore’s operations. Decision-making was significantly accelerated with AI-driven automation enabling rapid, accurate credit scoring. This allowed financial institutions to make smarter lending decisions with unprecedented speed.
Security and fraud detection were significantly enhanced through real-time analytics and continuous monitoring. Automated processes and quality gates reduced errors and inconsistencies, ensuring clean, standardised data pipelines. Furthermore, the solution ensured full regulatory compliance through comprehensive audit trails and improved controls for member reporting.
“We continuously align with regulators to automate controls on member processes, both before and after facility grants, ensuring proper reporting and full compliance. We validate data accuracy, identify inconsistencies, and provide enhanced market monitoring capabilities,” explains Korayem.
“This partnership goes beyond technology — it’s about modernising national financial infrastructure in a way that’s secure, inclusive and future-ready. In just nine months, we’ve helped iscore transition from manual, siloed processes to a fully automated, AI-powered ecosystem that supports smarter lending, sharper oversight and stronger compliance. It’s also a catalyst for wider financial inclusion — creating the foundation to serve more people, more effectively. For us, this is what strategic AI looks like: not just driving efficiency, but enabling institutions to lead in a fast-changing regulatory and economic landscape,” says Khalid Murshed, Chief Executive Officer of e& enterprise.
Strategic outcomes: Regional leadership & future growth
This project has established iscore as a regional leader in AI-driven financial services. With a strong technological backbone, the organisation is now well-positioned to expand its offerings and enter new markets.
The success has also catalysed an innovation pipeline, with new initiatives such as advanced data verification services, alternative scoring models using non-financial data through G2G partnerships, and tailored financial inclusion solutions aimed at offering credit scores to previously unbanked or underbanked citisens.
The partnership has proven to be a model of delivery excellence, setting a strong foundation for ongoing collaboration and future innovation.
Looking forward: Setting the pace for AI adoption
“Our partnership with e& enterprise has positioned iscore as a regional AI leader, and we have a long list of new initiatives underway. This is just the start of a transformative journey,” says Korayem.
As AI adoption accelerates in the financial sector, iscore’s transformation stands as a model for institutions seeking to modernise operations, manage risk more effectively, and stay ahead of evolving regulatory demands. With more transformation projects on the horizon, both organisations are committed to maintaining their leadership position and pioneering AI innovation in financial services.
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