DXC Technology has announced the completion of DXC’s enterprise-wide deployment of Amazon Quick, the agentic AI-powered digital workspace, across its global workforce of 115,000 employees operating in 70 countries, and the launch of the DXC Amazon Quick Practice, a new business unit focused on helping customers worldwide operationalise AI at scale across multivendor enterprise ecosystems.
The announcement represents one of the largest enterprise deployments of Amazon Quick to date and underscores DXC’s Customer Zero approach. By first operating new technologies internally at true enterprise scale, under real-world security and governance requirements, DXC validates what works before helping customers deploy and scale those capabilities in their own environments. Drawing on the same experience, operating models, and governance frameworks used inside DXC, the company helps customers move AI from pilot programmes into full-scale production with greater speed and confidence.
Enterprise AI, Proven Inside DXC
DXC deployed Amazon Quick to improve how its employees access information, collaborate, and deliver work across a highly distributed, global enterprise in all lines of its business. The platform connects employees to trusted data across systems while maintaining enterprise-grade security, access controls, and compliance requirements. As part of the rollout, DXC introduced an AI Advisor Agent that provides employees with a single access point for AI-related knowledge, tools, prototypes, and feedback and is now used by more than 40,000 engineers. The rollout also includes role-based AI advisors, such as a Supply Chain Advisor that delivers fast, trusted operational guidance by connecting employees directly to validated knowledge, enabling teams to move faster with confidence.
By reducing friction across disparate systems and simplifying access to information, the deployment has helped speed up decision-making, improve productivity, and accelerate the building of ideas into real customer solutions. The initiative is led by DXC’s Chief Digital Information Officer Russell Jukes, reflecting a tightly aligned execution model across technology, delivery, and operations that unifies DXC’s digital, information, and AI agenda to accelerate enterprise scale AI. Deployed first within DXC, the approach is designed to translate directly into how DXC supports customer AI transformation at scale.
“Deploying Amazon Quick across DXC’s global workforce gave us the opportunity to pressure-test at true enterprise scale. We’ve seen firsthand how AI, when connected to the way people work and the processes they rely on, can reduce friction, improve decision-making, and help teams operate more effectively with the right guardrails in place. That experience now directly informs how we help our customers move beyond pilots and activate AI across their enterprises,” commented Russell Jukes, Chief Digital Information Officer, DXC.
Launch of the DXC Amazon Quick Practice
Building on its proven internal deployments, DXC is launching the DXC Amazon Quick Practice to help enterprises deploy AI with greater speed, confidence, and control. Powered by more than 10,000 Amazon-certified professionals with over 1,000 trained and certified across Amazon AI specialisations and DXC’s enterprise AI delivery programmes, the practice combines proven deployment methodologies, Amazon-native frameworks, and governance models validated within DXC’s own operations. This foundation, attested by the achievement of multiple AWS AI competencies, enables enterprises to move beyond experimentation and responsibly operationalise AI, delivering measurable productivity gains while maintaining enterprise-grade security, compliance, and reliability.
Cross-functional teams of AI architects, automation designers, and adoption leads partner with customers to identify high-impact use cases and rapidly deploy secure, pre-built AI capabilities spanning AI-powered research, advanced business intelligence, and agent-ready automation. Designed to scale with enterprise needs, the practice also supports co-investment with Amazon in targeted industry solutions across sectors such as financial services, insurance, and manufacturing, accelerating time to value and driving measurable business outcomes.
“Many enterprises are eager to use AI but struggle to turn pilots into real business impact. The DXC Amazon Quick Practice combines our enterprise delivery experience and proven operating models to help customers deploy AI responsibly, accelerate modernisation, and achieve measurable results. This is more than a partnership, it’s a launchpad for AI-powered enterprise transformation, with a focus on making AI practical, scalable, and embedded into day-to-day operations, not just another tool sitting on the sidelines,” said Ramnath Venkataraman, President of Consulting & Engineering Services, DXC.
“Amazon Quick is designed to enable enterprise-grade AI directly where people work. DXC has proven the power of Quick by successfully integrating into the day-to-day workflows of 115,000 employees across 70 countries. Together, through the DXC Amazon Quick Practice, we’re well positioned to provide enterprises a proven, confident path to roll out AI at scale within the systems and data they already use,” said Jose Kunnackal John, Director, Amazon Quick.
The DXC Amazon Quick Practice draws on DXC’s experience deploying and operating AI across a global enterprise to help customers move beyond pilots and embed agentic AI into day-to-day operations. Building on DXC’s longstanding partnership with Amazon, the practice supports enterprises navigating growing AI complexity and rising expectations by integrating and managing AI solutions within existing environments, accelerating adoption, delivering measurable results, and operationalising AI securely and responsibly.
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