Oracle NetSuite announced NetSuite Next – the future of NetSuite – for the UAE market. By building in powerful, practical AI capabilities, including embedded conversational intelligence, agentic workflows, and natural-language search, NetSuite Next handles repetitive and complex tasks so businesses can achieve outcomes faster, more intuitively, and with greater confidence.
“NetSuite Next is designed to transform how AI works for business and will provide a collaborative, insightful, adaptive, and AI-centric user experience for customers in the UAE,” said Nicky Tozer, senior vice president, Europe, Middle East and Africa (EMEA), Oracle NetSuite. “With the latest AI innovations built in, NetSuite Next delivers powerful insights and the ability to autonomously handle both repetitive and complex tasks. By grounding each insight and action in data, which in turn are governed by a user’s existing roles, permissions, and policies, NetSuite Next will enable customers in the UAE to intuitively engage with AI and achieve immediate value.”
Core to the NetSuite Next user experience is Ask Oracle, a natural language assistant that enables users to search, navigate, analyse, and act across the entire NetSuite dataset using their own words. It delivers context-aware answers, visualisations, interactive content, and reasoning that explains the “how” and “why” behind every response and enables users to more easily collaborate with NetSuite. In addition, Ask Oracle acts across customisations and extensions built on the SuiteCloud Platform, including partner applications available in the SuiteCloud Developer Network, to provide a seamless experience and contextual insight across the suite.
Customers can switch to NetSuite Next with the press of a button, without having to migrate or disrupt existing customisations. Powered by Oracle Cloud Infrastructure (OCI) and grounded in customers’ data and existing controls, NetSuite Next combines a unified data model with explainable, auditable AI, and the modern Redwood Design System. This foundation will allow NetSuite Next to become a natural extension of existing operations and ensure that every insight and action is trustworthy. It also enables NetSuite Next to help identify opportunities and risks before they become issues, understand individual users’ roles and context, and handle both repetitive and complex tasks while allowing users to retain control.
NetSuite Next includes:
- AI Canvas: A collaborative workspace embedded in NetSuite. AI Canvas enables users and teams to turn data into action helping them analyse problems, brainstorm solutions, and trigger agentic workflows, all from a visual workspace.
- Narrative summaries and insights: Automated explanations in record forms, reports, and other pages across the suite. The narrative summaries and insights feature proactively surfaces correlations and trends from NetSuite’s unified data model so users can spot opportunities and risks before they become issues.
- Agentic workflows: Proactive, AI-driven workflows that help automate complex tasks such as payment proposals, vendor selection, reconciliations, and supply chain operations. The new agentic workflows give users the choice to approve key decisions or allow agents to act autonomously.
- Document and knowledge integration: Large language models extract and validate information from a wide range of sources, including invoices, contracts, receipts, PDFs, policy manuals, training guides, customer testimonials, and purchase orders. This reduces manual work and improves the accuracy of insights by enabling NetSuite to read, interpret, and act on that knowledge, turning isolated documents into actionable workflows.
NetSuite has also introduced a series of innovations and product updates across the suite to help customers in the UAE automate and accelerate business processes, drive revenue, and support compliance and governance.
The latest innovations include:
- NetSuite AI Connector Service: Enables organisations to select the AI models that best fit their business needs, define the data they can access, and govern how the models interact with NetSuite. Built on open standards, including the Model Context Protocol (MCP), the AI Connector Service provides a secure way to connect NetSuite with external AI assistants and agent platforms and includes Standard and Custom MCP tools. To learn more, please visit: NetSuite AI Connector Service.
- NetSuite Exception Management: Helps organisations more efficiently mitigate risk by automatically detecting and managing exceptions across finance and operational data. Organisations can get actionable insights, resolve issues ahead of the period close, and improve operational efficiency with the ability to quickly assess situations and identify transactions that need to be investigated. To learn more, please visit: NetSuite Exception Management.
- NetSuite E-Invoicing: Helps organisations create and share electronic invoices (e-invoicing) and tax data via tax authorities’ platforms and exchange networks from within NetSuite. As a result, organisations can improve the speed and accuracy of invoicing while supporting compliance with the UAE Federal Tax Authority’s mandated e-invoicing framework. This includes customers invited to participate in the pilot phase launching July 1, 2026, and for the wider intended mandate due on January 1, 2027. To learn more, please visit: NetSuite E-Invoicing.
- NetSuite Subscription Metrics: Helps software, high tech, and other subscription-based organisations gain a single, comprehensive, and actionable view across financial and operational performance. Purpose-built to help CFOs and CROs better monitor, manage, and grow their businesses, it brings together customer, subscription, and revenue history and forecasting and provides industry-standard software-as-a-service (SaaS) company metrics, intuitive visualisations, and actionable AI-driven insights. To learn more, please visit: NetSuite Subscription Metrics.
Availability
NetSuite Next will be available in English language to customers in the UAE within the next 12 months.
NetSuite AI Connector Service, NetSuite Exception Management, and NetSuite Subscription Metrics are available to customers in the UAE now.
NetSuite E-Invoicing is available to customers in the UAE now. The solution is regularly updated to support customers in line with evolving tax mandates, such as the upcoming UAE Federal Tax Authority (FTA) requirements.
Discussion about this post