ZainTECH, a digital and ICT solutions provider, the ICT arm of Zain Group, operating in eight MENA countries, specialises in delivering digital transformation solutions for enterprises and governments. With a broad range of services, including Digital Solutions, Cloud, Cybersecurity, Drones, Data & AI, Enterprise Licensing, and Modern Infrastructure, the company drives the implementation of the latest technologies in areas such as Cloud, IoT, Big Data & Analytics, and Smart Cities.
One of their platforms helps enterprises oversee energy consumption, waste management, resource utilisation, and emissions data. Initially, they used an in-house solution for employee authentication, which required significant investment and hindered their primary business focus. To address this, ZainTECH chose Asgardeo, a flexible and easy-to-integrate identity solution, to enhance security and streamline operations.
ZainTECH wanted to enhance its in-house authentication and authorisation solution. This system required extensive resources to maintain industry-standard security measures and comply with regulatory requirements. The organisation needed a more flexible, cost-effective solution to ensure secure access control, support regulatory compliance, and facilitate seamless user experiences across various services.
ZainTECH aimed to achieve several objectives with the integration of Asgardeo. These included enhancing security measures with advanced authentication mechanisms such as single sign-on (SSO) and multi-factor authentication (MFA), ensuring compliance with data protection regulations, and integrating a flexible and customisable identity solution that could adapt to organisational needs. Additionally, ZainTECH sought to reduce the time and effort required for developers to implement and maintain identity management functionalities and decrease the time to market for new features and services within their platform.
Asgardeo was selected for its comprehensive, flexible, and robust identity management capabilities. The solution offered advanced security features such as MFA and SSO, along with the ability to customise authentication flows and integrate with various internal and external systems using a comprehensive set of APIs. Asgardeo eliminated the need for infrastructure provisioning and maintenance, providing APIs and support that significantly reduced developer time and effort.
The implementation of Asgardeo led to several measurable improvements for ZainTECH. Enhanced security features ensured compliance with data protection regulations and protected sensitive environmental data. The time and effort required for developers to implement and maintain identity management functionalities within all services were reduced by 15 per cent. The comprehensive support from Asgardeo significantly reduced the time to market for new features and services, allowing ZainTECH to stay ahead of the competition. Seamless user experiences across various services facilitated better engagement and satisfaction among users. Most importantly, the solution freed up resources, enabling ZainTECH to focus on its primary business objectives.
Zainab Tiba, Director of Software Development at ZainTECH, stated, “Asgardeo has transformed our approach to security and compliance, allowing us to focus on driving innovation and delivering unparalleled service to our clients.” With Asgardeo, ZainTECH successfully enhanced security, increased efficiency, and brought new features to market faster, all while maintaining regulatory compliance and delivering exceptional service to their clients.
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