Zoom Communications, an AI-first work platform for human connection, is using Oracle Cloud Infrastructure (OCI) to support its next-generation AI assistant, Zoom AI Companion, in Saudi Arabia. OCI is helping Zoom keep customer data in-region and deliver AI-first solutions. This provides users with AI personal assistants that help prioritise their work and deliver context-driven responses to help prepare for, execute, and follow up after meetings.
Zoom AI Companion helps users streamline their workdays by helping with a range of different tasks, including summarising meetings, chat threads, and phone conversations, drafting chat messages, creating searchable smart recordings, answering meeting questions, and more, within the Zoom Workplace app. To support compliance with Saudi Arabian regulations while maintaining top-tier performance, Zoom optimised its AI models to run on efficient OCI GPU shapes. The launch of AI Companion in Saudi Arabia builds on the successful market entry of Zoom in Saudi Arabia and aligns with Zoom’s broader goal of supporting Saudi Arabia’s digital transformation as outlined in Vision 2030.
“Saudi Arabia is a key market for Zoom, and we continue to invest in Zoom Workplace and AI Companion to provide solutions that meet the unique needs of businesses here,” said Velchamy Sankarlingam, president of product and engineering, Zoom. “By optimising AI Companion to operate efficiently with GPU shapes in a local OCI region, we’re enabling Saudi companies to take full advantage of AI without facing constraints.”
“Oracle and Zoom have a longstanding partnership, and we are pleased to be able to help local businesses in Saudi Arabia leverage AI-first solutions like Zoom AI Companion in their daily operations,” said Karan Batta, senior vice president, Oracle Cloud Infrastructure. “The successful introduction of AI Companion in Saudi Arabia demonstrates how OCI’s powerful sovereignty capabilities and AI infrastructure are helping the world’s most innovative organisations deploy enhanced AI solutions while meeting regulatory and compliance standards around the globe.”
Zoom selected OCI for its advantages in performance, scalability, reliability, and superior cloud security, which helped Zoom increase its service capacity for concurrent users. Now, OCI is enabling inferencing of Zoom AI Companion in the Oracle Cloud Riyadh Region and the Oracle Cloud Jeddah Region to serve Zoom’s customers in Saudi Arabia.
OCI AI infrastructure accelerates AI inferencing
AI innovators like Zoom are leveraging OCI’s purpose-built AI capabilities to run the most demanding AI workloads faster and more reliably. OCI bare metal GPU instances can power applications that include natural language processing, computer vision, and recommendation systems. Oracle’s dedicated engineering support team works with customers from planning to launch to help ensure success. Compared to other hyperscalers, OCI offers superior technical and economical flexibility including lower pricing, flexible deployments with compute and bare metal, and easier migration of on-premises applications.
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