Amazon Web Services (AWS) experienced a widespread outage on Monday, triggering connectivity issues for a number of major websites and applications around the world. The disruption originated in the company’s US-EAST-1 region, one of its largest and most widely used data hubs.
In an alert published on its status page, AWS acknowledged “increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region.”
The outage affected a broad range of platforms that rely on AWS infrastructure. AI startup Perplexity, cryptocurrency exchange Coinbase, and trading platform Robinhood all confirmed the disruption stemmed from Amazon’s cloud service. “Perplexity is down right now. The root cause is an AWS issue. We’re working on resolving it,” the company’s CEO Aravind Srinivas posted on X.
Reports from Downdetector indicated that Amazon’s own consumer services — including Amazon.com, Prime Video and Alexa — were also impacted. Popular gaming services such as Fortnite, Roblox, Clash Royale, and Clash of Clans experienced downtime, while financial applications like Venmo and Chime were similarly affected. Ride-hailing service Lyft and messaging platform Signal were also hit, with Signal’s president Meredith Whittaker publicly confirming the disruption.
AWS is the world’s largest cloud provider, supplying on-demand computing and storage services to thousands of organisations globally. Outages in its infrastructure often have a cascading effect across the internet, affecting any platform hosted on its cloud. AWS competes with Google Cloud and Microsoft Azure in the global cloud market.
Amazon and AWS have not yet issued further comment beyond the service status update.
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