Regional IT Value-Added Distributor Mindware has announced its participation under the theme ‘Embark on a Customer Journey’ at GITEX Technology Week taking place between 06 -10 October 2019 at the Dubai World Trade Centre. The highlight of the company’s participation this year is the launch of a new ‘Solutions Unit’ comprising of Pre-sales and Services teams focusing on infrastructure, security and cloud solutions. The company will also unveil an end-to-end desktop and application virtualisation infrastructure solution, that resellers can offer their customers, that is flexible, reliable, scalable and easy to deploy.
Mostafa Kabel, Solutions Unit Manager at Mindware said, “Technological mix and complexity in the ever-changing IT landscape require successful implementation of IT solutions which are critical to customer business success. Mindware helps its partners achieve this with its newly formed Solutions team, which includes a pool of exceptional technical subject-matter experts capable of addressing technology concerns, simplifying technology and deploying it efficiently in complex IT infrastructures, cyber security and cloud environments.”
The collective experience of the Solutions team covers all areas of IT such as strategic consulting, designing, planning, deploying, implementing and technical trainings.
The Pre-sales Unit will comprise of technical engineers with the highest levels of training and certification in relevant vendor technologies. There will be two separate teams – one focused on data centre and infrastructure solutions and the other on security. The teams will add value to partners by helping them qualify leads, conduct proof of concepts (PoC) and close projects.
The Solutions Unit will focus on three areas – professional services, cloud services and training. The professional services team will assist partners in designing and implementing the best possible solution, if required, at the customer’s premises. The cloud offerings include areas such as Disaster Recovery-as-a-Service (DRaaS) and BackUp, cloud security, Desktop-as-a-Service (DaaS), Infrastructure-as-a-Service (Iaas) and Platform-as-a-Service (PaaS). Mindware training services reflect the latest practices and procedures which help in increasing the value to customer environments. The company is an Authorised Training Center (ATC) with fully certified and authorised trainers who offer specialist knowledge reinforced by extensive practical experience.
GITEX is also the launchpad for Mindware’s new Virtual Desktop Infrastructure (VDI) bundle – an end-to-end solution stack comprising best of breed technologies including infrastructure-servers by Dell Technologies, security by RSA, virtualisation software by Citrix and a choice of Wyse and OptiPlex client endpoints. The solution stack has been fully optimised and validated for interoperability and offers customers cost savings of up to 39% as compared to traditional solutions. Mindware’s services bundle includes consulting, deployment, support and management and training.
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