• About Us
  • Advertising
  • Digital Magazine
  • Supplements
  • Media Pack
  • Privacy Policy
  • Contact us
CXO Insight Middle East
  • News
  • Opinion
  • Business
    • Industries
      • Transport
      • Retail
      • Government
      • Real Estate
      • Education
      • Energy
      • Banking and Finance
    • Channel
  • Future
    • Tech
    • Gadgets
    • Science
    • Space
    • Sustainability
  • Events
    • Channel Insights Summit 2025
    • Insight Innovation Summit
    • CXO50 Oman
    • CXO50
    • ICT Awards
      • Dubai 2025
      • Saudi Arabia
    • Cyber Strategists Summit
    • Cloud Connect 2025
    • Channel Awards 2024
    • All events
  • GITEX
  • Digital Magazine
No Result
View All Result
CXO Insight Middle East
  • News
  • Opinion
  • Business
    • Industries
      • Transport
      • Retail
      • Government
      • Real Estate
      • Education
      • Energy
      • Banking and Finance
    • Channel
  • Future
    • Tech
    • Gadgets
    • Science
    • Space
    • Sustainability
  • Events
    • Channel Insights Summit 2025
    • Insight Innovation Summit
    • CXO50 Oman
    • CXO50
    • ICT Awards
      • Dubai 2025
      • Saudi Arabia
    • Cyber Strategists Summit
    • Cloud Connect 2025
    • Channel Awards 2024
    • All events
  • GITEX
  • Digital Magazine
No Result
View All Result
CXO Insight Middle East
No Result
View All Result

New initiatives From Etisalat To Help Stay Connected During Covid-19

by CXO Staff
March 26, 2020
in News

Etisalat has taken measures to facilitate distance learning, ensure business continuity and entertain families at home

etisalat stay at home

Bundle of initiatives for consumers and businesses from Etisalat will make it easier to study, work, entertain and remain connected with family and friends from the comfort of their homes, keeping in line with the government directives to encourage citizens to stay at home and be safe in the current scenario.

 During this unprecedented period that has challenged both health and economy, Etisalat has taken many steps to ensure that its network, services and teams are well equipped to support all its customers. Etisalat teams are working non-stop to make sure that all its customers, including government departments, large enterprises, SMBs and subscribers across the country, stay connected. With overall data traffic on the telco’s network expected to surge exponentially, the company’s advanced network is resilient, reliable and secure and has sufficient flexibility to adapt to changing consumer and business demands. The company offers all the connectivity tools and services people need to continue to communicate and conduct business including the fastest fixed broadband and mobile network in the region.

Etisalat recently increased its local network capacity while also boosting its international data capacity to enable all customers with the best possible experience while they, learn, work and get entertained from home.

A wide range of products and services are being offered to customers, including access to remote working apps, remote collaboration tools, zero-rating and whitelisting of educational websites,  free on-demand movies and premium content on eLife, StarzPlay, OSN and Switch TV, free eLife upgrades, and ‘Freedom’ postpaid mobile data promotions, among others. These are designed to provide entertainment to families at home, facilitate uninterrupted distance e-learning, boost employee productivity and ensure seamless business continuity.

For Consumers Entertainment

With more people staying at home, Etisalat’s special promotions will entertain as well as help customers enjoy higher speeds on their home network.

Existing elife TV and internet bundle (triple play) customers who chose to move to a new eLife unlimited Plan will receive the upgraded benefits at no extra charge for three months. The eLife Unlimited plans offer speeds from an incredible 250Mbps more than enough to work-from home and keep everyone streaming their favourite content. Subscribers also have the option to downgrade back to their old plan if they wish for no penalty during this time.

eLife viewers will be kept entertained with free on demand movies each week for the next six weeks as well as enjoy free StarzPlay for three months with the latest Arabic, Western TV series and movies simply by subscribing on-screen. For customers who want more premium add-on packs “Arabia, Western, Asian or Pinoy” they can also subscribe for free for the first three months. Customers will also receive an entire month of OSN’s El Farq package containing some of the biggest names in entertainment with channels being opened for free viewing for all eLife TV customers.

With Etisalat’s recent launch of a brand-new OTT video service SwitchTV, subscribers can enjoy free premium content such as movies, live TV and on demand movies. The app can be downloaded from the Apple App Store, Google Play or the new Huawei App Gallery and is available to all UAE residents regardless of provider.

For Staying Connected with family and friends

 Etisalat has also launched special promotions for postpaid customers to stay in touch with family and friends. Existing ‘Freedom’ postpaid customers on 200GB and unlimited data activated in March 2019 will benefit from an extended double data promotion on their plans.

For Students and Schools

Etisalat is working closely with the Ministry of Education and TRA to enable free mobile data for students whose families do not have internet services at home. This is to support distance learning, giving them access to specific applications identified by the ministry. The ministry has prepared a list of eligible students that was shared with Etisalat to provide them with mobile data packages.

In support of the ministry’s initiatives, Etisalat has granted zero-rate access to selected educational URLs, allowing students to have free access on their mobile phones without consuming any data. In addition, all eLife customers can avail free educational content (‘Madrasa’) on their TV screens.

Etisalat has also provided access to remote learning applications (Google Hangouts, Microsoft Teams, Blackboard and Zoom) on the fixed network and Microsoft Teams, Blackboard and Zoom on the mobile network.

For Remote Working

For a period of three months, businesses can also access for free its online collaboration platform – Etisalat CloudTalk Meeting – to help maintain business continuity by providing a secure platform to collaborate from any device, location, and network in the UAE.

Business operations can remain uninterrupted with Cloudtalk’s unlimited video conferencing and online collaboration sessions without any additional fee for this service. The platform provides state-of-the-art features for meetings and collaborations that help in boosting business productivity and contributes to an elevated user experience.

Remote customer care

Etisalat is encouraging consumers and business customers to also utilise mobile and online services including ‘My Etisalat UAE’ app, Etisalat business mobile apps and business portals.

With the ‘My Etisalat UAE’ app, customers have a 24/7 access to make payments in a safe and secure manner connecting instantly using live chat. The app enables access to bills and payments, share credit and data, check usage and shop.

Tags: BlackboardCoronavirusCOVID-19eLifeEtisalatfeaturedMicrosoft TeamsStarzPlayZoom
ShareTweet

Related Posts

NTT DATA launches AI-powered SDI services for Cisco products
Future

NTT DATA launches AI-powered SDI services for Cisco products

NTT DATA is marking a major milestone in its 30-year collaboration with Cisco by launching AI powered Software Defined Infrastructure...

June 13, 2025
Gartner forecasts rise of Guardian agents
Future

Gartner forecasts rise of Guardian agents

By 2030, guardian agent technologies will account for at least 10 to 15% of agentic AI markets, according to Gartner....

June 12, 2025

Discussion about this post

Latest Issue

Tech predictions for 2024 and beyond

Amazon’s Werner Vogels on how cloud, data, and culture are shaping AI

June 13, 2025
WSO2 acquires API analytics and monetisation startup Moesif

Bold visions, stronger partnerships: AWS co-innovates across the Middle East

June 13, 2025
NTT DATA launches AI-powered SDI services for Cisco products

NTT DATA launches AI-powered SDI services for Cisco products

June 13, 2025

The most trusted source of strategic intelligence for IT decision makers in the Middle East.

About

  • About Us
  • Advertising
  • Digital Magazine
  • Supplements
  • Media Pack
  • Contact Us

Policies

  • Privacy Policy

© 2024 – CXO Insight Middle East. All Rights Reserved.

Facebook-f X-twitter Linkedin
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden.

About

  • About Us
  • Site Map
  • Contact Us
  • Career

Policies

  • Help Center
  • Privacy Policy
  • Cookie Setting
  • Term Of Use

Join Our Newsletter

© 2024 – CXO Insight Middle East. All Rights Reserved.

Facebook-f Twitter Youtube Instagram

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
Join our mailing list
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
No Result
View All Result
  • News
  • Opinions
  • Business
    • Industries
      • Transport
      • Retail
      • Government
      • Real Estate
      • Education
      • Energy
      • Banking and Finance
  • Channel
  • Future
    • Tech
    • Gadgets
    • Science
    • Space
    • Sustainability
  • Events
    • Channel Insights Summit 2025
    • Insight Innovation Summit
    • CX50 Oman
    • CXO50
    • ICT Awards
      • Dubai
      • Saudi Arabia
    • Cyber Strategists Summit
    • Cloud Connect 2025
    • Channel Awards 2023
    • All events
  • Videos
  • GITEX GLOBAL
  • Digital Magazine

© 2024 - CXO Insight Middle East. All Rights Reserved.