Agentic AI: Engineering empathy at scale in CX
With customers demanding faster, more personalised, and more meaningful interactions, traditional models of customer experience are failing to keep pace. ...
With customers demanding faster, more personalised, and more meaningful interactions, traditional models of customer experience are failing to keep pace. ...
With 2026 close on the horizon, the Voice AI has been silently evolving from a hypothesis of research to a ...
Confluent announced Streaming Agents, a new capability in Confluent Cloud for Apache Flink that makes it easy to build and ...
DXC Technology and Boomi have announced a new strategic partnership. Together, DXC and Boomi are redefining how enterprises automate and ...
The integration of AI into adversarial operations is fundamentally reshaping the speed, scale and sophistication of attacks. As AI defense capabilities evolve, ...
NTT DATA announced a global partnership with Google Cloud to accelerate AI-powered cloud innovations and unlock new possibilities with AI ...
BeyondTrust has announced the expansion of its Identity Security Insights solution to include Secrets Insights, a new capability designed to ...
Qualys has unveiled several new Agentic AI capabilities on the Qualys platform. The new AI fabric introduces a Cyber Risk ...
Kyndryl launched the Kyndryl Agentic AI Framework, a new approach to deploying agentic AI to augment human teams. The enterprise-grade ...
The conversations around artificial intelligence in the Gulf moved on from exploration to implementation. As governments pursue national strategies and ...
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