Tag: Customer Experience

Only 9% of organisations say customers rate brand experiences as fully satisfactory, with satisfaction around AI and robotics experiences faring ...

The newly launched ExperienceLab is part of Serco Middle East's new strategy, which focuses on managing people, assets and data ...

Infor has released significant updates to Infor Concierge, its self-service solution for customers designed to improve access to relevant Infor ...

Dimension Data, the global technology integrator and managed services provider for hybrid IT, today revealed the findings of its annual ...

In the new role, Nemo Verbist will be responsible for delivering the vision, strategy and go-to-market execution for the CX ...