Freshworks

A new report by Freshworks revealed a surprising juxtaposition for IT teams in the UAE. While on average, IT service requests from employees in the country are resolved 20% faster than…
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Freshworks a software company empowering the people who power business, announced today that FinChoice, a digital financial service provider, chose Freshchat and Freshdesk Omnichannel…
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Freshworks announced today that cryptocurrency exchange giant, BitOasis, implemented Freshworks solutions Freshdesk and Freshchat to help manage a large increase in customer queries due…
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 Freshworks has released the findings of a report, which found IT professionals in the Middle East and Africa (MEA) spend nearly a full work day each week (an average of 7 hours and 53…
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Freshworks has unveiled survey findings that reveal a startling divide between employee expectations and the reality of the workplace technology experience. In the wake of the pandemic,…
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Freshworks has successfully hosted the first-ever UAE edition of its flagship customer roadshow, Global Jam. Held in Dubai, the event brought together over 100 of the region’s most…
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Freshworks has announced the findings from its second annual Freshservice Service Management Benchmark Report which measured key performance indicators (KPIs) for the IT industry across…
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Freshworks has announced that Freshworks CRM for e-commerce is now available in the Shopify App Store. The solution integrates directly with Shopify to provide its millions of merchants…
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Freshworks, a software company empowering the people who power business, has announced the launch of an enhanced partner programme and the appointment of Hervé Danzelaud as vice…
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Software firm Freshworks has been named a Strong Performer in The Forrester Wave: Enterprise Service Management, Q4 2021. The report notes that Freshworks has released “significant…
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