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The AI opportunity for the mid-market

by Mohammed Hilili, General Manager - Gulf, Lenovo
September 29, 2026
in Opinions

Across the GCC, mid-sized businesses face growing pressure to embrace AI without the resources or technical capacity of larger enterprises

The AI opportunity for the mid-market

When people talk about AI, the conversation usually focuses on two extremes. On one side are global technology companies investing billions in AI infrastructure. On the other are startups using AI to disrupt entire industries.

But the real opportunity may belong to neither.

It may belong to the companies in the middle.

Across the GCC, mid-sized businesses are the engine of economic growth. They employ thousands of people, serve millions of customers, and operate in industries that are essential to the region’s future. Yet they face a unique challenge. They are expected to embrace AI with the same urgency as large enterprises, but without the same financial resources or technical capacity.

That sounds like a disadvantage.

Mohammed Hilili, Lenovo

I believe it could become their greatest advantage.

Large organisations often have bigger budgets, but they also carry greater complexity. Decisions take longer, priorities compete with one another, and change moves slowly. Mid-sized businesses have something equally valuable: focus. They can move faster, adapt more quickly, and align technology investments directly with business priorities.

That matters because AI is no longer an innovation project.

It is becoming a business capability.

Recent findings from Lenovo’s CIO Playbook reinforce this shift. Nearly three quarters of organisations across the Middle East have already moved beyond exploring AI and are deploying it in their operations. More than nine out of ten expect to increase AI investment over the coming year.

For many mid-sized businesses, those numbers create both urgency and pressure.

The question is no longer whether to adopt AI.

The question is how to do it without adding unnecessary cost, complexity, or risk.

Too many organisations still begin with the technology. They ask which platform to buy, which models to use, or how much computing power they need.

Those are important questions.

They are simply not the first ones.

The first question should always be:

Where can AI create measurable value for our business?

Once leaders answer that question, technology decisions become far easier.

I see this shift happening across the market. AI is moving closer to where work actually happens. Employees no longer need to rely entirely on centralised infrastructure to benefit from AI. Intelligent devices are increasingly capable of supporting data analysis, content creation, software development, and decision support directly at the edge.

For organisations across the GCC, this brings another important benefit. Many businesses want to accelerate AI adoption while maintaining control over sensitive information. Running AI locally, while combining it with private or hybrid infrastructure where appropriate, allows organisations to improve productivity without compromising governance or data sovereignty.

But technology alone will not determine success.

One of the biggest mistakes organisations make is treating AI as a collection of tools instead of an organisational capability.

Deploying AI in one department is relatively easy.

Embedding it across the business in a secure, consistent, and scalable way is where the real challenge begins.

That requires leadership more than technology.

It requires clear priorities, strong governance, and a roadmap that connects every technology decision to a business outcome.

This is why I believe the future of AI adoption in the mid-market will not be defined by who builds the largest infrastructure.

It will be defined by who makes the best decisions.

At Lenovo, this belief shapes how we work with customers. Our role is not simply to provide technology. It is to help organisations simplify adoption, reduce complexity, and build AI capabilities that continue to evolve as their business grows.

There is a common assumption that larger organisations will dominate the AI era because they can invest more.

I am not convinced.

History shows that technology rewards those who adapt fastest, not always those who spend the most.

The companies that will lead the next phase of AI will be the ones that understand where AI creates value, invest with discipline, and have the courage to move before everyone else.

In the AI era, agility may prove to be a stronger competitive advantage than scale.

Tags: Agentic AIAIAI agentsdata sovereigntyGCCLenovoLenovo CIO Playbook
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