Rakuten Symphony has named UAE-based IDEAL Software Design as a value-added distributor for the Middle East and Africa (MEA). Under the agreement, IDEAL will distribute Rakuten’s cloud portfolio—including the Rakuten Cloud-Native Platform, Orchestrator, and Storage solutions—across the UAE, Saudi Arabia, and Qatar.
The partnership is aimed at meeting demand in the region for managing distributed AI workloads while maintaining locally managed, cloud-based operations. IDEAL will handle business development, solution implementation, and provide Level-1 and Level-2 technical support, with a focus on both public sector and private cloud projects that require compliance with data sovereignty requirements.
The agreement also extends to sectors such as retail, manufacturing, utilities, education, financial services, and logistics, particularly where edge computing and modern application infrastructure are priorities.
Udai Kanukolanu, Global Head of Sales at Rakuten Symphony, said, “Rakuten Symphony is pleased to announce IDEAL Software Design as a value-added distributor for the Middle East and Africa. This partnership underscores Rakuten Symphony’s commitment to empowering organisations in the region with secure, cloud-native solutions that address the unique challenges of data sovereignty and digital transformation.”
Ivor Rankin, General Manager at IDEAL Software Design, said, “We are proud to partner with Rakuten Symphony to bring its cloud portfolio to the Middle East and Africa region. IDEAL Software Design is committed to supporting customers in the region with modernising their data infrastructure and applications. Together, we will deliver next-generation solutions that enable digital transformation across key industries.”
Anirban (Oni) Chakravartti, SVP, Head of Sales for Enterprise, Cloud Business Unit, Rakuten Symphony, said, “Rakuten Symphony’s partnership with IDEAL Software Design is a significant step in strengthening our market presence in the Middle East and Africa region. As a leading regional value-added distributor, IDEAL is well-positioned to elevate Rakuten Symphony’s go-to-market strategy and enhance our channel coverage. Rakuten Symphony is committed to a mutually beneficial partnership that aims to deliver exceptional value-added services to IDEAL’s resellers through the Rakuten Cloud portfolio.”
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