Strategic Partners

Hitit, IBM strengthen collaboration for airline business continuity

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Hitit, one of the airline and travel IT providers, and IBM announced an expansion of their existing collaboration on business continuity. Under the new agreement, Hitit will adopt IBM’s public cloud infrastructure, including availability zones, to serve as the primary back-up to its on-premises data center for resiliency and disaster recovery. This hybrid cloud strategy is designed to ensure continuous availability of critical applications and uninterrupted services to a list of Hitit clients that include 27 major airlines in 19 countries, travel agencies and ground handling companies.

As one of the first aviation technology companies in Turkey, Hitit exports new-gen technology to its all types of airlines across Asia, Europe, Africa, Middle East, and Latin America and provides its clients with software services in passenger services systems through to operation planning, accounting, travel merchandising, and cargo solution.

Nevra Onursal Karaagac, the CMO at Hitit said that: The collaboration between Hitit and IBM is an important step in boosting the standards in the aviation marketplace. Our partner airlines and travel clients are supported by the disaster recovery plan provided by the IBM public cloud, which strengthens the operational quality of air travel. This collaboration is a notable example of Hitit’s endless efforts to improve its services.

Today, crises can emerge through natural disasters, network outages or human errors or threats. As a result, system downtime can result in very high costs for businesses. As the amount of data increases, it is critical for businesses to protect their data and have the right business continuity plan in place to ensure the availability of that data, in any situation. The flexible and reliable structure of IBM public cloud allows for instant response to additional capacity demands, in case of an emergency, and ensures continuous availability of critical business processes.

IBM’s nearly 60 global cloud data centers also provide advantages in the fulfillment of local access, low latency and certified security requirements. The Disaster Recovery solution also supports many of the regulatory requirements in aviation, especially ensuring the availability of data and services.  Having seen these benefits, Hitit integrated their Disaster Recovery solution into their overall Business and IT Strategy.

“This investment made by Hitit in the Disaster Recovery solution is highly important for the entire aviation industry in order to ensure business continuity,” said Cloud & Cognitive Country Leader at IBM Turkey, Arzu Sozen. “We believe that, thanks to the resilience and reliability provided by this solution accessible on IBM public cloud, Hitit’s position in the industry will be further strengthened.”

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