ServiceNow Announces New Middle East & Africa Office in Dubai

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ServiceNow has announced the opening a new office in Dubai Internet City (DIC), Dubai. The company said its expansion is fueled by its industry strength as the platform company of choice for digital businesses. Its flagship modern enterprise workflow solution is designed to unlock optimal productivity and deliver exceptional employee and customer experiences.

Mark Ackerman, ServiceNow

“Today, time to value is measured in days rather than months. This acceleration has become a critical defining element of commercial success. The Now Platform is the Platform of Platforms, built for the modern digital enterprise. It excels at digitizing work that flows throughout a company, across multiple functions, in a unified experience,” said Mark Ackerman, Area Vice President for the Middle East and Africa (MEA) at ServiceNow. “Having already helped several regional government entities and enterprises, particularly in the Banking, Financial Services and Insurance (BFSI), energy & utilities, healthcare and telecoms sectors, make good on their digital transformation goals, we are delighted to further our commitment to the MEA region with the opening of our new office in Dubai.”

ServiceNow’s Dubai office includes several facilities dedicated to promoting a relaxed, diverse, and inclusive environment that respects work-life balance; considerations that are critical in a post-COVID world. In addition to employee workspaces and private meeting and executive rooms, the design will feature two phone booths, a cafeteria and a bespoke mother’s room for expectant or expecting women. The company is also committed to the health and wellness of employees and will run regular online events to support them. Wellness sessions will include free weekly virtual sports seminars and monthly masterclasses on topics such as mental health, nutrition, or sleep.

“Our employee experience is one of our core pillars,” Ackerman added. “It is no secret we are all currently living through one of the most challenging periods of our shared human history. In the hybrid work environment, connecting with colleagues, promoting health awareness, and committing to diversity and inclusion will not only be hallmarks of compassion, but signposts on the roadmap to commercial success.”

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