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ServiceNow Partners With Uber For Business To Enable Safer Commutes

The new integration allows workers to book rides via the Uber platform directly through ServiceNow Workplace Safety Management app.

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Global digital workflow company ServiceNow has announced a new integration with Uber for Business to help employees feel safe when commuting to and from work.

Using the ServiceNow Workplace Safety Management app, offered in the firm’s Safe Workplace suite, the Uber for Business solution provides a “Book Uber” feature so employees can easily coordinate their Uber ride to and from the workplace via their mobile device.  Employees can concurrently schedule arrival times, reserve workspaces and manage health screenings, all through the Now Mobile app. The new integration comes on the heels of Uber’s recent roll-out of new features and policies to help protect the health and safety of both riders and drivers.

In only two months since the initial release of the ServiceNow Safe Workplace suite, which includes apps for contact tracing, workplace safety management, employee readiness feedback and employee health screening, more than 600 organisations have downloaded the apps. These organisations include Uber, Coca Cola European Partners, State of North Carolina, BankUnited, and AmeriGas.

“Uber for business is providing flexible and practical transportation options for companies and their employees,” said Blake McConnell, Senior Vice President of Employee Workflow Products, ServiceNow. “Our new integration with Uber for Business is helping businesses adapt and manage workplace and workforce readiness. Through the power of the Now Platform, ServiceNow is helping our customers solve for once-in-a-generation challenges as they capitalize on the opportunities of digital transformation.”

“In a pandemic environment, businesses will have to reimagine what every day work looks like – including commutes,” says Ronnie Gurion, Global Head of Uber for Business. “Our partnership with ServiceNow allows employees who meet necessary health and safety checks to seamlessly unlock the ride booking function from within ServiceNow’s Workplace Safety Management app. It’s one way Uber can help companies and their employees transition into this new normal, whenever they are ready to do so.”

The new integration builds upon the latest updates to the company’s Safe Workplace suite based on real-time feedback from global customers as they continue return to workplace planning and activation, including an integration with Juniper Mist to enhance contact tracing via AI-driven Wi-Fi and Bluetooth LE networks.

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