ServiceNow has announced a new, integrated environmental, social, and governance (ESG) solution powered by the Now Platform that helps companies activate ESG strategies, programs, and initiatives – from enhancing diversity and inclusion and reducing carbon emissions to enabling business resilience – across the enterprise.
The new ESG solution combines the power of the Now Platform, new and existing products, and ServiceNow’s partner ecosystem to help organisations plan, manage, govern, and report on their ESG programs and initiatives to drive greater environmental, social, and business impact.
Companies are increasingly prioritising ESG initiatives to help contribute to a more sustainable, equitable, and ethical world, build customer and stakeholder trust, and deliver successful business outcomes. According to recent studies, 88% of investors agree companies that prioritise ESG initiatives represent better opportunities for long-term returns than companies that do not, and global consumers are nearly five times more likely to trust, buy, champion, and protect companies with a strong ESG purpose.
“ESG is a top issue for the C-suite today. Leaders need better ways to plan, manage, govern, and report on their companies’ investments toward a more sustainable, equitable, and ethical world,” said Gina Mastantuono, ServiceNow Chief Financial Officer. “With the power of the Now Platform, ServiceNow is well-suited as the strategic ESG platform partner for business, ultimately helping leaders gain operational control over their growing number of ESG initiatives to drive positive, lasting change globally.”
With its latest integrated ESG solution, ServiceNow is taking a holistic approach to help organisations drive impact and build greater customer, investor, and employee trust. Organisations can convert ESG goals into meaningful impact and create long-term value by innovating processes and delivering sustainable outcomes.
Harnessing the power of the Now Platform, ServiceNow’s new ESG solution serves as an operational control tower to help convertcompanies’ ESG goals into reality by providing visibility and transparency across their ESG programs and initiatives and helping them strategise, manage, govern, and report on these efforts on a single platform Key components of ServiceNow’s integrated solution include:
- ServiceNow ESG Management and Reporting, which is a new capability, enables companies to document material topics, establish goals and KPIs, track performance, collect and validate audit-ready data, and create disclosures that align with major ESG reporting frameworks.
- ServiceNow Project and Portfolio Management helps build and maintain a company’s ESG roadmap, including strategy, planning, and budgeting tools plus ongoing tracking of costs, resources, and results. Companies gain visibility into their ESG investments and improve the scale and impact of their ESG efforts.
- ServiceNow Integrated Risk Management provides core governance capabilities plus advanced risk assessments, continuous monitoring, AI, audits, privacy, automation, and more. It integrates ESG considerations and data into effective enterprise-wide risk and compliance management with a real-time view of ESG compliance and risk as well as rich analytics that improve decision making and business performance.
These products work seamlessly with ServiceNow’s low-code tools and solutions such as Business Continuity Management, Vendor Risk Management, Security Operations, Hardware Asset Management, and HR Service Delivery to generate even greater enterprise-wide ESG value and impact.
ServiceNow’s ecosystem of partners, developers, customers, and other third parties will serve as a force multiplier for the ServiceNow ESG solution. ServiceNow also announced an expanded alliance with KPMG, where KPMG will serve as the lead launch partner for ServiceNow’s ESG solution. Both companies will work closely together to activate ESG across the enterprise for their joint customers, while also building new ESG workflows on the Now Platform to further extend the solution’s capabilities.
Through its Developer Program, ServiceNow is also mobilising ISVs, as well as other third parties and customers, to create specialised ESG workflows that serve the unique requirements of various industries and geographies, address specific material issues, and extend ESG initiatives beyond the enterprise to the supply chain
ESG Management and Reporting will be generally available on November 18.
