Dataiku Announces New Chief Customer Officer

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Dataiku, the platform for Everyday AI, has announced the appointment of Bridget Shea as its new Chief Customer Officer. Shea, who has worked closely with the Dataiku leadership team for several years in an advisory role, brings deep data science and analytics expertise and a proven track record of managing large global customer success and sales teams within rapidly scaling software companies.

“As an advisor for the past few years, I’ve seen firsthand just how essential Dataiku is for organisations to become truly data driven. These transformations are powered by an incredibly impressive team and industry-leading technology,” said Shea. “Dataiku is at the forefront of a revolutionary change in how business gets done and I’m looking forward to collaborating with new and existing customers to help them achieve valuable business outcomes through the use of analytics and AI.”

Prior to joining Dataiku, Shea served as the CCO of collaborative intelligence company Mural. She has led global GTM teams with a focus on sales and customer success at Datorama, TellApart, and Yext. In addition to acting as a customer success advisor to Dataiku, she has also advised at dbt Labs, Hex, Heap, and is currently a board member at Xeneta. Shea will be based in the company’s headquarters in New York City, where she’s a longtime fixture of the city’s tech scene.

Dataiku heavily invests in the long-term success of its customers and was recently recognized as a 2021 Gartner Peer Insights Customers’ Choice for Data Science and Machine Learning Platforms, a distinction based on feedback and ratings from end-users. Shea will build on this momentum, leading the company’s customer success and services functions, ensuring that the global organization continues to scale efficiently while exceeding the evolving needs and expectations of its users. She joins the company as it experiences extremely high demand for its platform, recently surpassing $150 million in ARR.

“Bridget brings notable experience to Dataiku, having held several executive positions at multinational data and software organisations in the past,” said Florian Douetteau, Co-founder and CEO of Dataiku. “She is a master of navigating the complexity that comes with working with a large roster of global, enterprise-grade organisations. I’m confident she’ll be a natural fit for our team as we continue to experience strong momentum.”

Former CCO, Kurt Muehmel, remains at Dataiku and will be transitioning into a new leadership role within the organisation later in the year.

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