Global cloud enterprise applications company IFS has announced that it has completed the acquisition of Axios Systems.
The acquisition combines IFS’ leadership in Field Service Management and Axios Systems’ strength in IT Service Management (ITSM) and IT Operations Management (ITOM). The combined IFS Enterprise Service Management proposition enables companies to orchestrate their value chain and optimise their workflows so they can not only deliver great service to customers, but also maximise revenue creation opportunities and increase profitability.
Since the acquisition was announced, IFS said it is proud to have attracted many of the best leaders from the sector to bolster the already growing team at Axios Systems. Now under the framework of a dedicated Business Unit within IFS, the team is focused on delivering new product innovation, increased investment in customer experience, and a more focused, industry-led, go-to-market.
Martin Schirmer, President of the Enterprise Service Management Business Unit, IFS, said, “Over the past two months I have met with many employees, customers and partners who I would like to thank for their openness and enthusiasm for what lies ahead. It’s clear to me that we have acquired a company with many assets and strengths, in a market that is evolving and in need for further disruption. With the investment we are committing as well as our customer-centric approach, I am confident that our current customer base will benefit, which will in turn help attract new customers, and we will further extend IFS’s dominance in the overall service management space.”
