IFS To Highlight Innovative AI Solutions For The Telco Industry At Telecoms World Middle East

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IFS announced its participation in Telecoms World Middle East 2023, being held on 30-31 May 2023 at Madinat Jumeirah, Dubai. The company will showcase their AI driven IFS Cloud suite of solutions, which delivers a composable, single enterprise platform enabling Communication Service Providers (CSPs) to optimise service, project, and asset management.

Speaking on its participation in the event, Markus Persson, Telecommunications Global Industry Director at IFS says, “The native 5G stand-alone landscape is accelerating and moving towards cloud creating an increase in assets and the rise of IoT. These changes further amplify the unique value that IFS Cloud delivers to the telecom industry. The build-out of 5G and the new B2B industry use cases are exciting opportunities, and IFS is the ideal partner to support CSPs in the Middle East region since we not only support the network build-out itself, but we also have deep expertise in the other industry verticals that telecom operators and infrastructure providers are addressing with new B2B industry use cases”.

Markus Persson is presenting at the event and will speak on “AI-powered field service evolution: Optimise your assets, workers, and projects to scale operational efficiency and excel in the Moment of Service.” As part of his session, he will be showcasing how IFS enables some of MENA’s leading brands, including Saudi Telecom Company to increase process and field engineer efficiency, improve margins, and deliver a better customer experience. The session will explore how IFS empowers CSPs and communication infrastructure providers to manage their assets and resources from a single innovative platform, enabling optimisation at an unparalleled scale and quicker decision-making always based on up-to-date real-time data.

With IFS Cloud, CSPs can access all IFS solutions and capabilities from a single product suite built on a common platform with common persistence storage. From AI-powered workforce planning and scheduling optimisation and integrated mobile support for field workers to industry-leading field service management and enterprise asset management, all IFS solutions are inherently integrated to ensure accurate data sharing across the entire business, enabling more agile and efficient operations.

“Our telecom customers choose our software to support their digital transformation initiatives by replacing legacy systems with scalable, future-proof technology that offers embedded innovations such as artificial intelligence, machine learning, IoT, and augmented reality,” adds Markus.

IFS is continually recognised by technology analysts such as Gartner and IDC for its deep industry expertise. It is also the only telecom-focused vendor that is a Gartner and IDC leader in both Field Service Management and Enterprise Asset Management.

Industry experts from IFS will be present at booth no. E54 to showcase to visitors the latest IFS Cloud solutions that enable CSPs to maximise profitable service-based revenue streams and increase their agility and efficiency.

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