Automation

Uniphore has announced its Uniphore Unite partner programme to support a rapidly expanding market that is seeing the benefits of using Artificial Intelligence (AI) and automation…
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Uniphore, a Conversational Service Automation (CSA) solutions provider has signed an agreement to acquire Jacada, a customer experience pioneer with the industry’s leading low code/no…
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Khaled Al Shami, Senior Director, Solution Consulting, Infor, explains how organisations can simplify operational complexities with modern cloud solutions
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By the end of 2021, 51% of all knowledge workers worldwide are expected to be working remotely, up from 27% of knowledge workers in 2019, according to Gartner. Gartner also estimates…
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Majid Al Futtaim has partnered with RELEX Solutions, provider of unified retail planning solutions, to optimise on-shelf inventory for individual stores based on local demand via…
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Angelique Montalto, SAP Concur Regional Director, Africa and Middle East, shares three defining tech moments that have helped Middle East businesses face COVID-19.
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Sitecore has entered into a definitive agreement to acquire Moosend, a marketing automation and campaign management platform. The acquisition, which is part of Sitecore’s ambitious…
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ThreatQuotient has announced a new data-driven automation capability - ThreatQ TDR Orchestrator - for more efficient and effective threat detection and response. This capability enables…
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Digital transformation and post-pandemic challenges are moving automation into the core of the enterprise, paving the arrival of intelligent automation and highlighting endless…
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Abu Dhabi Islamic Bank (ADIB) has partnered with IBM to accelerate its transition to become a modern, digitally-led Islamic bank, using IBM hybrid cloud solutions based on Red Hat…
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